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Machinery & equipment · Services

Installation & maintenance services

General mechanical equipment installation, and maintenance of electronic and mechanical equipment — supporting the machinery and components buyers source through 1 Quantum.

Request a service What is covered
Services

Two service lines, one point of contact

Both services sit alongside the machinery, parts and components supplied by 1 Quantum. Activities below describe what each service typically involves.

Automated production line with an industrial robot armService line 01

General mechanical equipment installation

Installing general mechanical equipment on site — from checking that the location is ready, to setting the machine in place and handing it over ready for operation.

Typical activities

  1. Pre-installation checkSite, foundation and access reviewed against the equipment documents.
  2. Positioning & levellingEquipment set in place, levelled and secured.
  3. Alignment & connectionMechanical alignment and connection of drives and auxiliaries.
  4. Trial run & handoverFunctional test with the operator and handover of records.
Request installation Terms agreed per request
Electric motor mounted on industrial equipmentService line 02

Maintenance of electronic & mechanical equipment

Keeping machines and their electrical and electronic systems in working order through inspection, planned maintenance and repair — excluding special equipment.

Typical activities

  1. Inspection & condition checkVisual and functional checks, wear and fault findings recorded.
  2. Planned maintenanceRoutine service at agreed intervals to reduce unplanned stops.
  3. Fault diagnosis & repairLocating mechanical or electronic faults and restoring operation.
  4. Parts replacementWorn parts replaced — bearings and components from our parts range.
Request maintenance Terms agreed per request
Scope boundary

What “excluding special equipment” means

In China, special equipment is a defined group of equipment with higher safety risk. Installing, repairing or maintaining it requires separately licensed organisations and its own inspection regime.

The maintenance service therefore covers general electronic and mechanical equipment only. If your request involves any of the equipment types listed here, please mention it — we will tell you what we can and cannot support.

In scopeRegistered service scope
  • Installation of general mechanical equipment
  • Maintenance of electronic equipment
  • Maintenance of mechanical equipment
  • Replacement parts from the 1 Quantum range
Out of scopeSpecial equipment, for example
  • Boilers
  • Pressure vessels
  • Pressure piping
  • Elevators
  • Lifting machinery
  • Passenger ropeways
  • Large amusement rides
  • In-plant motor vehicles

Categories as commonly listed under China’s special equipment safety rules. The list is a guide, not legal advice.

How it works

From request to handover

A clear sequence, so you know what happens after you send a request. Nothing is scheduled until the scope and terms are agreed in writing.

  1. 01Send a requestDescribe the equipment, the site and what you need — use the form below or email us.
  2. 02Scope reviewWe review the details, photos and manuals and ask follow-up questions where needed.
  3. 03Proposal & quotationScope of work, schedule and commercial terms are confirmed in writing.
  4. 04Scheduling & preparationDates, site access, safety requirements and parts are agreed before work starts.
  5. 05Service & handoverWork is carried out, and the outcome is recorded and handed over to your team.

Process shown as a proposed outline.

Service terms

What is agreed for each job

These details are confirmed in the written proposal. They are not published until the client approves standard terms.

Service terms

Pending client input
Service area / countries
To be confirmed
Response time
To be confirmed
On-site engineers & qualifications
To be confirmed
Spare parts supply
To be confirmed
Warranty on service work
To be confirmed
Service reports & documentation
To be confirmed
Pricing & commercial terms
To be confirmed
Terms are edited in the admin once approved, per language.No response times, guarantees or SLAs are implied.
Equipment & parts

Machinery and parts behind the service

Machinery & equipment
Machinery

Metallurgical equipment

Specialised equipment for metal production and processing.

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Machinery

Industrial machinery

General and industrial machinery for manufacturing plants.

View
Example page

Machinery product page

How an equipment product is presented, with service options.

View
Parts

Bearings & mechanical parts

Replacement bearings, components and hardware.

View

Photos are illustrative and do not show client facilities, staff or customers.

Service questions

Before you request

Short answers to common service questions. Anything specific to your site is confirmed in writing.

All frequently asked questions
01

Which equipment is covered?

The registered scope covers installation of general mechanical equipment and maintenance of electronic and mechanical equipment. Special equipment (such as boilers, pressure vessels, elevators and lifting machinery) is excluded.

02

Can you service equipment that was not bought from you?

Please send the make, model and condition of the equipment with your request. Whether a job can be accepted is confirmed per request.

03

Where are services available, and how quickly can you respond?

Service locations and response times have not been published yet and are confirmed for each request.

04

Is there a warranty on service work?

Any warranty terms are agreed in the written proposal for each job.

Request a service

Tell us about the equipment and the job.

We review every request and reply by email with questions or a proposal. Submitting a request does not commit you to anything.

  • Installation or maintenance — or not sure yet
  • Attach photos, drawings or manuals
  • Reply from the team by email
Technician working on steel with sparks
Illustrative image

Prefer email? info@1quantum.co

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